ITSSG is an affiliate IT service offered to each of our properties that seeks to enhance processes both on- and off-site to streamline communication and practices.
Technology Implementation
Automated Reporting
Hardware Management
Communication Enablement
Smart Home Implementation/Management
Systems Training
IT Support Solutions Group is an affiliated IT service provider that works to enhance processes for the RMR Residential portfolio, and streamlines communication and practices for our customers.
As new technologies take hold and advance how we operate, our robust implementation and change management processes can enable efficient and effective deployments for customers.
Through our ticketing system, our team seek to address client needs in an average of 2 to 4 hours, which is a reduction by as much as 30% in average industry wait times. A byproduct of this system has been a knowledgebase of common issues for self-service capabilities.
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Our team maintains relationships with national vendors and highly rated technology solutions and services in hopes of delivering IT capabilities at better-than-market values, seeking to increase operational efficiencies and reduce costs.
From full-stack solutions for each property in the RMR Residential portfolio to online portals, community amenities, and smart-home features for residents, RMR Residential’s IT team provides a full tech ecosystem that is designed to drive optimizations for on-site staff and resident experiences.
Accretive Transaction Expands RMRās Expertise and Private Capital AUM
The Multi-Housing News Award Comes of the Heels of an Award from the American Marketing Association’s Atlanta Chapter
For the second time this year, ARIUM’s 2022 brand campaign receives recognition from a highly regarded industry association.
Transaction Adds Vertically Integrated Multifamily Platform with Approximately $7 Billion in AUM and Over 28,000 Units Across Sun Belt Markets
This recognition from Private Equity Wire reflects RMR Residential’s commitment to prioritize ā and enhance ā its societal and sustainable impact.
Each honoree will be recognized, along with other female trailblazers in CRE, at the in-person awards ceremony in Lake Tahoe, CA.
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